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PARTNER COMPARISON

200+ Frappe Partners.
Here's What Sets OSW Apart.

Most Frappe consultants implement and hand off. We stay — with a managed service model, AI built in, and security monitoring running from day one.

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The Standard Frappe Partner Experience

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Offshore delivery, your timezone support. Most ERPNext consultants operate from India or Europe. Support tickets have 12–24hr response times. You're debugging a production issue at 9am and waiting until midnight for a reply.
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Implement and hand off. The partner deploys your ERPNext, trains your team, and disappears. Six months later, you have a customization that's broken and no one who built it is reachable.
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Hourly billing that adds up. Need a new report? That's 4 hours. A custom field? 2 hours. Every change goes through a ticket, a quote, and a billing cycle. Small improvements never get done.
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No security included. ERPNext implementation partners focus on business processes. Nobody is watching for vulnerabilities, running scanner jobs, or monitoring for compromised credentials.

How We're Different

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US-Based, ET Hours
Brad is in the eastern time zone. When your production system breaks at 9am, we're already at our desk. No 12-hour response lag.
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Flat Fee, Always
One monthly price covers ongoing support, improvements, and monitoring. No hourly billing. No surprise invoices for a 2-hour config change.
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Claude AI, Day One
Every deployment includes frappe_assistant_core — Claude connected to your ERPNext via MCP. No other Frappe partner ships this. We built it ourselves.
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Security SOC Included
Sentinel runs 22 security scanners on your infrastructure. SSL expiry, vulnerability scanning, malware detection — continuous, automated, included.
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MSP Heritage
Brad's background is infrastructure and managed services. We approach ERPNext like a system architect, not just a consultant configuring forms.
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We Run This Ourselves
Brain ERP (brain.opensources.work) runs on the exact same stack we deploy for clients. If it breaks for us, we fix it. We're our own toughest customer.

8 Questions to Ask Any Frappe Partner

(With our answers. Ask your shortlisted partners these too.)

1
"Do you have a live AI demo right now, today?"
OSW: Yes. Claude is running in every demo. MCP config in your welcome email.
2
"What's your security monitoring offering?"
OSW: Sentinel SOC — 22 automated scanners, 887 findings tracked, continuous.
3
"Do you run this stack in your own business?"
OSW: Yes. brain.opensources.work is our live ERP. We eat our own cooking.
4
"Is your support flat-fee or hourly?"
OSW: Flat fee. Always. Your team can log requests without watching the clock.
5
"What happens when we need a customization in year 3?"
OSW: Same flat fee. We add it to the backlog, build it, deploy it. No new quote needed.
6
"Where is your team located?"
OSW: Eastern US. Brad responds during US business hours. No overnight ticket queues.
7
"What's your deployment timeline?"
OSW: 90 days to live. Demo in 10 minutes. We're not waiting for a Statement of Work.
8
"Can we see production references?"
OSW: Yes. We'll show you Brain. Live. During the call. No NDAs needed for our own system.

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